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Hotel Casa Real | Hotel in San Andrés Cholula

| 9.0 (233 Reviews) |  1 Bathroom
Cholula Hotel | Hotel Casa Real

Hotel in Cholula, San Andrés Cholula

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden, and a lobby fireplace are onsite.
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottled water. Accommodations are furnished with desks and desk chairs. Beds feature down comforters and premium bedding. This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Amenities

Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Hair dryer (on request)
  • Private bathroom
  • Towels
  • Free toiletries
  • Toilet paper
Bedroom
  • Bed sheets
  • Down comforter
  • Premium bedding
  • Laptop-friendly workspace
  • Desk chair
  • Iron/ironing board (on request)
  • Desk
  • Mobile key entry
  • Window screens
  • Connecting rooms available
Breakfast
  • Hosted evening meal available daily for a fee of MXN 250
  • Room service available
  • 1 bar
  • 1 restaurant
  • Continental breakfast available for a fee weekdays 8:00 AM–1:00 PM: MXN 190 for adults and MXN 120 for children
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage
Accessibility
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only
  • Front entrance ramp
  • Handrails in stairways
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Smooth flooring in room
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path of travel
  • This property does not have elevators
  • Wheelchair-accessible registration desk height (inches): 43
  • Tile flooring in room
  • Well-lit path to entrance
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible van parking
  • Stairway handrail height (inches): 43
Activities
  • Theme parks
  • Outlet shopping
  • Bike storage
  • Bike parking
General
  • Spanish
  • English
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property
  • At least 80% of food locally-sourced
  • Communal living room
  • Local artist showcase
  • Fireplace in lobby
  • At least 80% organic food
Guest Services
  • Multilingual staff
  • Luggage storage
  • Porter/bellhop
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon a late check-out fee will be charged
Child Policy
Children are welcome.
Payment Policy
Fee for continental breakfast: approximately mxn 190 for adults and mxn 120 for children pet deposit: mxn 250 per stay pet fee: mxn 250 per pet, per night service animals are exempt from fees a late check-out fee will be charged hosted evening meal: mxn 250 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 250 per pet, per night, plus a deposit of mxn 250 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only 1 total (up to 33 lbs per pet) pets cannot be left unattended specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available noise-free guestrooms cannot be guaranteed safety features at this property include outdoor lighting this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number 32

Reviews

Zoey
Sep 20, 2026 01:38:44 AM
Review Score:   10
Summary: The staff was incredibly helpful. The hotel is very clean and adorable
See All Reviews

Room Arrangement

Room Info Facilities
Royal Double Room
Room Size: m2
2 Double Beds
Royal Double Room

General

Balcony, City view, Rainfall showerhead, Satellite TV service, Shower only, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Smart TV, Bed count minimum 2, Bed count maximum 2
Comfort Double Room Single Use, 1 King Bed
Room Size: m2
1 King Bed
Comfort Double Room Single Use, 1 King Bed

General

Courtyard view, Rainfall showerhead, Satellite TV service, Shower only, Sofa bed, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair-width doorways, Smart TV, Pets not allowed, Lowered locks/deadbolt, Low-height desk, Doorway wheelchair width (inches) - 58, Doorway wheelchair width (centimeters) - 147, Low desk height (inches) - 31, Low desk height (centimeters) - 79, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Basic Room
Room Size: m2
1 Double Bed
Basic Room

General

Pet-friendly room, Courtyard view, Rainfall showerhead, Satellite TV service, Shower only, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair-width doorways, Smart TV, Lowered locks/deadbolt, Low-height desk, Doorway wheelchair width (inches) - 58, Doorway wheelchair width (centimeters) - 147, Low desk height (inches) - 32, Low desk height (centimeters) - 81, Bed count minimum 1, Bed count maximum 1
Classic Double Room, 2 Double Beds, Balcony
Room Size: m2
2 Double Beds
Classic Double Room, 2 Double Beds, Balcony

General

Balcony, Courtyard view, Rainfall showerhead, Satellite TV service, Shower only, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Smart TV, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Signature Room
Room Size: m2
2 Double Beds
Signature Room

General

Balcony, Number of living rooms 1, City view, Rainfall showerhead, Satellite TV service, Shower only, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Smart TV, Location - top floor, Dining table, Bed count minimum 2, Bed count maximum 2
Superior Double Room
Room Size: m2
2 Double Beds
Superior Double Room

General

Balcony, Jetted bathtub, Courtyard view, Rainfall showerhead, Satellite TV service, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Smart TV, Pets not allowed, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Casa Real does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Casa Real starts from $44 per night with includes Toiletries, Breakfast, Internet, Balcony/Terrace, Bedding/Linens, Guest Services, Child Friendly, Laundry, Security/Safety, Wellness Facilities, Fireplace, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa Real has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Casa Real indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.