Is this Medan Tuanku hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Medan Tuanku hotel have a swimming pool?

Yes, this Medan Tuanku hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Medan Tuanku hotel?

Best-rates for the Medan Tuanku hotel starts from $69 per night with includes Air Conditioner, Bar, Breakfast, Pool, Wellness Facilities, Guest Services, Internet, Security/Safety, Spa, Bedding/Linens, Restaurant, Toiletries, Child Friendly, Laundry, Parking, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Medan Tuanku hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Medan Tuanku hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Medan Tuanku hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Medan Tuanku hotel?

Based on the information reported by the owner or manager, the Medan Tuanku hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Medan Tuanku hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Santa Grand Signature Kuala Lumpur | Hotel in Kuala Lumpur

| 8.8 (297 Reviews) | 1 Bathroom

Medan Tuanku Hotel | Santa Grand Signature Kuala Lumpur

Hotel in Medan Tuanku, Kuala Lumpur

Hotel with an outdoor pool, near Petronas Twin Towers
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
Santa Grand Signature Kuala Lumpur offers 282 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. 43-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Hair dryer

Free toiletries

Bidet

Rainfall showerhead

Toilet paper

Soap

Towels

Shampoo

Shower

Bedroom

Bed sheets

Air conditioning

Memory foam mattress

Safe

Iron/ironing board (on request)

Slippers

Breakfast

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 38 for adults and MYR 25 for children

1 bar

Minibar

Free bottled water

Parking

Valet parking on site (MYR 15 per day)

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in room

Thin carpet in room

Activities

Steam room

Outdoor pool

Fitness center

Entertainment

43-inch LED TV

Digital channels

General

Front-desk safe

English

Malay

Chinese (Mandarin)

Chinese (Cantonese)

Smoke-free property

Guest Services

Outdoor pool

Concierge services

Luggage storage

24-hour front desk

Dry cleaning service

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately myr 38 for adults and myr 25 for children valet parking fee: myr 15 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Laura

Jan 30, 2026 03:02:26 PM

Review Score: 10

Summary: Rooms were clean, staff was amazing and friendly, and breakfast was great.

See All Reviews

Room Arrangement

Room Info	Facilities
Bong Soo Superior King Room Size: 205 square feet m² 1 King Bed	General Square feet - 205, No rollaway/extra beds, Ping - 6, Square meters - 19, Desk, No cribs (infant beds), Number of bedrooms - 1, River view, Bed count minimum 1, Bed count maximum 1
Bong Soo Standard Queen Room Size: m² 1 Queen Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Spa Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Nyonya Diva Room Size: m² 1 Queen Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Bong Soo Superior Queen Room Size: 194 square feet m² 1 Queen Bed	General No rollaway/extra beds, Square feet - 194, Ping - 5, Desk, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, River view, Bed count minimum 1, Bed count maximum 1
Bong Soo Superior Twin Combined Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, No rollaway/extra beds, Ping - 6, Square meters - 19, Desk, No cribs (infant beds), Number of bedrooms - 1, River view, Bed count minimum 2, Bed count maximum 2
Bong Soo Deluxe Queen Room Size: m² 1 Queen Bed	General Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Peranakan Signature Suite Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Bong Soo Standard Twin Room Size: 194 square feet m² 2 Twin Beds	General No rollaway/extra beds, Square feet - 194, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Bed count minimum 2, Bed count maximum 2
Bong Soo Tiga Twin Room Size: 205 square feet m² 3 Twin Beds	General Square feet - 205, No rollaway/extra beds, Ping - 6, Square meters - 19, Desk, No cribs (infant beds), Number of bedrooms - 1, River view, Bed count maximum 3, Bed count minimum 3
Studio Suite Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Bong Soo Tiga Room Size: 205 square feet m² 2 Queen Bed and Twin Bed	General Square feet - 205, No rollaway/extra beds, Ping - 6, Square meters - 19, Desk, No cribs (infant beds), Number of bedrooms - 1, River view, Bed count minimum 2, Bed count maximum 2
Bong Soo Deluxe Twin Combined Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, No rollaway/extra beds, Ping - 6, Square meters - 19, Desk, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Family Tiga Room Size: m² 2 King Bed and Twin Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Bong Soo Superior Twin Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, No rollaway/extra beds, Ping - 6, Square meters - 19, Desk, No cribs (infant beds), Number of bedrooms - 1, River view, Bed count minimum 2, Bed count maximum 2
Get Fit Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1